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+## Issue
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+**Impacted version**: xxxx
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+
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+**Server Setup Information**:
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+
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+* Operating System:
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+* Deployment Method(tar/sandstorm/snap/docker/etc /http frontend (nginx, httpd, ...)):
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+* Node Version:
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+* MongoDB Version:
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+* ROOT_URL environment variable (Is there a subfolder?):
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+
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+**Problem description**:
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+- *be as explicit has you can*
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+- *describe the problem and its symptoms*
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+- *explain how to reproduce*
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+- *attach whatever information that can help understanding the context (screen capture, log files)*
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