borg/docs/support.rst

.. include:: global.rst.inc
.. _support:

Support
=======

Please first read the docs and the FAQ section in the docs, a lot of stuff is
documented / explained there.

Issue Tracker
-------------

If you've found a bug or have a concrete feature request, please create a new
ticket on the project's `issue tracker`_ (after checking whether someone else
already has reported the same thing).

For more general questions or discussions, IRC or mailing list are preferred.

IRC
---
Join us on channel #borgbackup on chat.freenode.net.

As usual on IRC, just ask or tell directly and then patiently wait for replies.
Stay connected.

Mailing list
------------

There is a mailing list for Borg on librelist_ that you can use for feature
requests and general discussions about Borg. A mailing list archive is
available `here <http://librelist.com/browser/borgbackup/>`_.

To subscribe to the list, send an email to borgbackup@librelist.com and reply
to the confirmation mail.

To unsubscribe, send an email to borgbackup-unsubscribe@librelist.com and reply
to the confirmation mail.

Bounties and Fundraisers
------------------------

We use `BountySource <https://www.bountysource.com/teams/borgbackup>`_ to allow
monetary contributions to the project and the developers, who push it forward.

There, you can give general funds to the borgbackup members (the developers will
then spend the funds as they deem fit). If you do not have some specific bounty
(see below), you can use this as a general way to say "Thank You!" and support
the software / project you like.

If you want to encourage developers to fix some specific issue or implement some
specific feature suggestion, you can post a bounty or back an existing one (they
always refer to an issue in our `issue tracker`_).

As a developer, you can become a Bounty Hunter and win bounties by contributing
to |project_name|, a free and open source software project.

We might also use BountySource to fund raise for some bigger goals.