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  1. .. include:: global.rst.inc
  2. .. highlight:: none
  3. .. _faq:
  4. Frequently asked questions
  5. ==========================
  6. Can I backup VM disk images?
  7. ----------------------------
  8. Yes, the `deduplication`_ technique used by
  9. |project_name| makes sure only the modified parts of the file are stored.
  10. Also, we have optional simple sparse file support for extract.
  11. If you use non-snapshotting backup tools like Borg to back up virtual machines,
  12. then these should be turned off for doing so. Backing up live VMs this way can (and will)
  13. result in corrupted or inconsistent backup contents: a VM image is just a regular file to
  14. Borg with the same issues as regular files when it comes to concurrent reading and writing from
  15. the same file.
  16. For backing up live VMs use file system snapshots on the VM host, which establishes
  17. crash-consistency for the VM images. This means that with most file systems
  18. (that are journaling) the FS will always be fine in the backup (but may need a
  19. journal replay to become accessible).
  20. Usually this does not mean that file *contents* on the VM are consistent, since file
  21. contents are normally not journaled. Notable exceptions are ext4 in data=journal mode,
  22. ZFS and btrfs (unless nodatacow is used).
  23. Applications designed with crash-consistency in mind (most relational databases
  24. like PostgreSQL, SQLite etc. but also for example Borg repositories) should always
  25. be able to recover to a consistent state from a backup created with
  26. crash-consistent snapshots (even on ext4 with data=writeback or XFS).
  27. Hypervisor snapshots capturing most of the VM's state can also be used for backups
  28. and can be a better alternative to pure file system based snapshots of the VM's disk,
  29. since no state is lost. Depending on the application this can be the easiest and most
  30. reliable way to create application-consistent backups.
  31. Other applications may require a lot of work to reach application-consistency:
  32. It's a broad and complex issue that cannot be explained in entirety here.
  33. Borg doesn't intend to address these issues due to their huge complexity
  34. and platform/software dependency. Combining Borg with the mechanisms provided
  35. by the platform (snapshots, hypervisor features) will be the best approach
  36. to start tackling them.
  37. Can I backup from multiple servers into a single repository?
  38. ------------------------------------------------------------
  39. Yes, but in order for the deduplication used by |project_name| to work, it
  40. needs to keep a local cache containing checksums of all file
  41. chunks already stored in the repository. This cache is stored in
  42. ``~/.cache/borg/``. If |project_name| detects that a repository has been
  43. modified since the local cache was updated it will need to rebuild
  44. the cache. This rebuild can be quite time consuming.
  45. So, yes it's possible. But it will be most efficient if a single
  46. repository is only modified from one place. Also keep in mind that
  47. |project_name| will keep an exclusive lock on the repository while creating
  48. or deleting archives, which may make *simultaneous* backups fail.
  49. Can I copy or synchronize my repo to another location?
  50. ------------------------------------------------------
  51. Yes, you could just copy all the files. Make sure you do that while no
  52. backup is running. So what you get here is this:
  53. - client machine ---borg create---> repo1
  54. - repo1 ---copy---> repo2
  55. There is no special borg command to do the copying, just use cp or rsync if
  56. you want to do that.
  57. But think about whether that is really what you want. If something goes
  58. wrong in repo1, you will have the same issue in repo2 after the copy.
  59. If you want to have 2 independent backups, it is better to do it like this:
  60. - client machine ---borg create---> repo1
  61. - client machine ---borg create---> repo2
  62. Which file types, attributes, etc. are *not* preserved?
  63. -------------------------------------------------------
  64. * UNIX domain sockets (because it does not make sense - they are
  65. meaningless without the running process that created them and the process
  66. needs to recreate them in any case). So, don't panic if your backup
  67. misses a UDS!
  68. * The precise on-disk (or rather: not-on-disk) representation of the holes
  69. in a sparse file.
  70. Archive creation has no special support for sparse files, holes are
  71. backed up as (deduplicated and compressed) runs of zero bytes.
  72. Archive extraction has optional support to extract all-zero chunks as
  73. holes in a sparse file.
  74. * filesystem specific attributes, like ext4 immutable bit, see :issue:`618`.
  75. Are there other known limitations?
  76. ----------------------------------
  77. - A single archive can only reference a limited volume of file/dir metadata,
  78. usually corresponding to tens or hundreds of millions of files/dirs.
  79. When trying to go beyond that limit, you will get a fatal IntegrityError
  80. exception telling that the (archive) object is too big.
  81. An easy workaround is to create multiple archives with less items each.
  82. See also the :ref:`archive_limitation` and :issue:`1452`.
  83. Why is my backup bigger than with attic? Why doesn't |project_name| do compression by default?
  84. ----------------------------------------------------------------------------------------------
  85. Attic was rather unflexible when it comes to compression, it always
  86. compressed using zlib level 6 (no way to switch compression off or
  87. adjust the level or algorithm).
  88. |project_name| offers a lot of different compression algorithms and
  89. levels. Which of them is the best for you pretty much depends on your
  90. use case, your data, your hardware -- so you need to do an informed
  91. decision about whether you want to use compression, which algorithm
  92. and which level you want to use. This is why compression defaults to
  93. none.
  94. How can I specify the encryption passphrase programmatically?
  95. -------------------------------------------------------------
  96. The encryption passphrase can be specified programmatically using the
  97. `BORG_PASSPHRASE` environment variable. This is convenient when setting up
  98. automated encrypted backups. Another option is to use
  99. key file based encryption with a blank passphrase. See
  100. :ref:`encrypted_repos` for more details.
  101. .. _password_env:
  102. .. note:: Be careful how you set the environment; using the ``env``
  103. command, a ``system()`` call or using inline shell scripts
  104. might expose the credentials in the process list directly
  105. and they will be readable to all users on a system. Using
  106. ``export`` in a shell script file should be safe, however, as
  107. the environment of a process is `accessible only to that
  108. user
  109. <https://security.stackexchange.com/questions/14000/environment-variable-accessibility-in-linux/14009#14009>`_.
  110. When backing up to remote encrypted repos, is encryption done locally?
  111. ----------------------------------------------------------------------
  112. Yes, file and directory metadata and data is locally encrypted, before
  113. leaving the local machine. We do not mean the transport layer encryption
  114. by that, but the data/metadata itself. Transport layer encryption (e.g.
  115. when ssh is used as a transport) applies additionally.
  116. When backing up to remote servers, do I have to trust the remote server?
  117. ------------------------------------------------------------------------
  118. Yes and No.
  119. No, as far as data confidentiality is concerned - if you use encryption,
  120. all your files/dirs data and metadata are stored in their encrypted form
  121. into the repository.
  122. Yes, as an attacker with access to the remote server could delete (or
  123. otherwise make unavailable) all your backups.
  124. How can I protect against a hacked backup client?
  125. -------------------------------------------------
  126. Assume you backup your backup client machine C to the backup server S and
  127. C gets hacked. In a simple push setup, the attacker could then use borg on
  128. C to delete all backups residing on S.
  129. These are your options to protect against that:
  130. - Do not allow to permanently delete data from the repo, see :ref:`append_only_mode`.
  131. - Use a pull-mode setup using ``ssh -R``, see :issue:`900`.
  132. - Mount C's filesystem on another machine and then create a backup of it.
  133. - Do not give C filesystem-level access to S.
  134. How can I protect against a hacked backup server?
  135. -------------------------------------------------
  136. Just in case you got the impression that pull-mode backups are way more safe
  137. than push-mode, you also need to consider the case that your backup server S
  138. gets hacked. In case S has access to a lot of clients C, that might bring you
  139. into even bigger trouble than a hacked backup client in the previous FAQ entry.
  140. These are your options to protect against that:
  141. - Use the standard push-mode setup (see also previous FAQ entry).
  142. - Mount (the repo part of) S's filesystem on C.
  143. - Do not give S file-system level access to C.
  144. - Have your backup server at a well protected place (maybe not reachable from
  145. the internet), configure it safely, apply security updates, monitor it, ...
  146. How can I protect against theft, sabotage, lightning, fire, ...?
  147. ----------------------------------------------------------------
  148. In general: if your only backup medium is nearby the backupped machine and
  149. always connected, you can easily get into trouble: they likely share the same
  150. fate if something goes really wrong.
  151. Thus:
  152. - have multiple backup media
  153. - have media disconnected from network, power, computer
  154. - have media at another place
  155. - have a relatively recent backup on your media
  156. How do I report security issue with |project_name|?
  157. ---------------------------------------------------
  158. Send a private email to the :ref:`security-contact` if you think you
  159. have discovered a security issue. Please disclose security issues
  160. responsibly.
  161. Why do I get "connection closed by remote" after a while?
  162. ---------------------------------------------------------
  163. When doing a backup to a remote server (using a ssh: repo URL), it sometimes
  164. stops after a while (some minutes, hours, ... - not immediately) with
  165. "connection closed by remote" error message. Why?
  166. That's a good question and we are trying to find a good answer in :issue:`636`.
  167. Why am I seeing idle borg serve processes on the repo server?
  168. -------------------------------------------------------------
  169. Maybe the ssh connection between client and server broke down and that was not
  170. yet noticed on the server. Try these settings:
  171. ::
  172. # /etc/ssh/sshd_config on borg repo server - kill connection to client
  173. # after ClientAliveCountMax * ClientAliveInterval seconds with no response
  174. ClientAliveInterval 20
  175. ClientAliveCountMax 3
  176. If you have multiple borg create ... ; borg create ... commands in a already
  177. serialized way in a single script, you need to give them --lock-wait N (with N
  178. being a bit more than the time the server needs to terminate broken down
  179. connections and release the lock).
  180. The borg cache eats way too much disk space, what can I do?
  181. -----------------------------------------------------------
  182. There is a temporary (but maybe long lived) hack to avoid using lots of disk
  183. space for chunks.archive.d (see :issue:`235` for details):
  184. ::
  185. # this assumes you are working with the same user as the backup.
  186. # you can get the REPOID from the "config" file inside the repository.
  187. cd ~/.cache/borg/<REPOID>
  188. rm -rf chunks.archive.d ; touch chunks.archive.d
  189. This deletes all the cached archive chunk indexes and replaces the directory
  190. that kept them with a file, so borg won't be able to store anything "in" there
  191. in future.
  192. This has some pros and cons, though:
  193. - much less disk space needs for ~/.cache/borg.
  194. - chunk cache resyncs will be slower as it will have to transfer chunk usage
  195. metadata for all archives from the repository (which might be slow if your
  196. repo connection is slow) and it will also have to build the hashtables from
  197. that data.
  198. chunk cache resyncs happen e.g. if your repo was written to by another
  199. machine (if you share same backup repo between multiple machines) or if
  200. your local chunks cache was lost somehow.
  201. The long term plan to improve this is called "borgception", see :issue:`474`.
  202. If a backup stops mid-way, does the already-backed-up data stay there?
  203. ----------------------------------------------------------------------
  204. Yes, |project_name| supports resuming backups.
  205. During a backup a special checkpoint archive named ``<archive-name>.checkpoint``
  206. is saved every checkpoint interval (the default value for this is 5
  207. minutes) containing all the data backed-up until that point.
  208. Checkpoints only happen between files (so they don't help for interruptions
  209. happening while a very large file is being processed).
  210. This checkpoint archive is a valid archive (all files in it are valid and complete),
  211. but it is only a partial backup (not all files that you wanted to backup are
  212. contained in it). Having it in the repo until a successful, full backup is
  213. completed is useful because it references all the transmitted chunks up
  214. to the checkpoint. This means that in case of an interruption, you only need to
  215. retransfer the data since the last checkpoint.
  216. If a backup was interrupted, you do not need to do any special considerations,
  217. just invoke ``borg create`` as you always do. You may use the same archive name
  218. as in previous attempt or a different one (e.g. if you always include the current
  219. datetime), it does not matter.
  220. |project_name| always does full single-pass backups, so it will start again
  221. from the beginning - but it will be much faster, because some of the data was
  222. already stored into the repo (and is still referenced by the checkpoint
  223. archive), so it does not need to get transmitted and stored again.
  224. Once your backup has finished successfully, you can delete all
  225. ``<archive-name>.checkpoint`` archives.
  226. How can I backup huge file(s) over a unstable connection?
  227. ---------------------------------------------------------
  228. You can use this "split trick" as a workaround for the in-between-files-only
  229. checkpoints (see above), huge files and a instable connection to the repository:
  230. Split the huge file(s) into parts of manageable size (e.g. 100MB) and create
  231. a temporary archive of them. Borg will create checkpoints now more frequently
  232. than if you try to backup the files in their original form (e.g. 100GB).
  233. After that, you can remove the parts again and backup the huge file(s) in
  234. their original form. This will now work a lot faster as a lot of content chunks
  235. are already in the repository.
  236. After you have successfully backed up the huge original file(s), you can remove
  237. the temporary archive you made from the parts.
  238. We realize that this is just a better-than-nothing workaround, see :issue:`1198`
  239. for a potential solution.
  240. Please note that this workaround only helps you for backup, not for restore.
  241. If it crashes with a UnicodeError, what can I do?
  242. -------------------------------------------------
  243. Check if your encoding is set correctly. For most POSIX-like systems, try::
  244. export LANG=en_US.UTF-8 # or similar, important is correct charset
  245. I can't extract non-ascii filenames by giving them on the commandline!?
  246. -----------------------------------------------------------------------
  247. This might be due to different ways to represent some characters in unicode
  248. or due to other non-ascii encoding issues.
  249. If you run into that, try this:
  250. - avoid the non-ascii characters on the commandline by e.g. extracting
  251. the parent directory (or even everything)
  252. - mount the repo using FUSE and use some file manager
  253. Can |project_name| add redundancy to the backup data to deal with hardware malfunction?
  254. ---------------------------------------------------------------------------------------
  255. No, it can't. While that at first sounds like a good idea to defend against
  256. some defect HDD sectors or SSD flash blocks, dealing with this in a
  257. reliable way needs a lot of low-level storage layout information and
  258. control which we do not have (and also can't get, even if we wanted).
  259. So, if you need that, consider RAID or a filesystem that offers redundant
  260. storage or just make backups to different locations / different hardware.
  261. See also :issue:`225`.
  262. Can |project_name| verify data integrity of a backup archive?
  263. -------------------------------------------------------------
  264. Yes, if you want to detect accidental data damage (like bit rot), use the
  265. ``check`` operation. It will notice corruption using CRCs and hashes.
  266. If you want to be able to detect malicious tampering also, use an encrypted
  267. repo. It will then be able to check using CRCs and HMACs.
  268. .. _a_status_oddity:
  269. I am seeing 'A' (added) status for a unchanged file!?
  270. -----------------------------------------------------
  271. The files cache is used to determine whether |project_name| already
  272. "knows" / has backed up a file and if so, to skip the file from
  273. chunking. It does intentionally *not* contain files that have a modification
  274. time (mtime) same as the newest mtime in the created archive.
  275. So, if you see an 'A' status for unchanged file(s), they are likely the files
  276. with the most recent mtime in that archive.
  277. This is expected: it is to avoid data loss with files that are backed up from
  278. a snapshot and that are immediately changed after the snapshot (but within
  279. mtime granularity time, so the mtime would not change). Without the code that
  280. removes these files from the files cache, the change that happened right after
  281. the snapshot would not be contained in the next backup as |project_name| would
  282. think the file is unchanged.
  283. This does not affect deduplication, the file will be chunked, but as the chunks
  284. will often be the same and already stored in the repo (except in the above
  285. mentioned rare condition), it will just re-use them as usual and not store new
  286. data chunks.
  287. If you want to avoid unnecessary chunking, just create or touch a small or
  288. empty file in your backup source file set (so that one has the latest mtime,
  289. not your 50GB VM disk image) and, if you do snapshots, do the snapshot after
  290. that.
  291. Since only the files cache is used in the display of files status,
  292. those files are reported as being added when, really, chunks are
  293. already used.
  294. .. _always_chunking:
  295. It always chunks all my files, even unchanged ones!
  296. ---------------------------------------------------
  297. |project_name| maintains a files cache where it remembers the mtime, size and
  298. inode of files. When |project_name| does a new backup and starts processing a
  299. file, it first looks whether the file has changed (compared to the values
  300. stored in the files cache). If the values are the same, the file is assumed
  301. unchanged and thus its contents won't get chunked (again).
  302. |project_name| can't keep an infinite history of files of course, thus entries
  303. in the files cache have a "maximum time to live" which is set via the
  304. environment variable BORG_FILES_CACHE_TTL (and defaults to 20).
  305. Every time you do a backup (on the same machine, using the same user), the
  306. cache entries' ttl values of files that were not "seen" are incremented by 1
  307. and if they reach BORG_FILES_CACHE_TTL, the entry is removed from the cache.
  308. So, for example, if you do daily backups of 26 different data sets A, B,
  309. C, ..., Z on one machine (using the default TTL), the files from A will be
  310. already forgotten when you repeat the same backups on the next day and it
  311. will be slow because it would chunk all the files each time. If you set
  312. BORG_FILES_CACHE_TTL to at least 26 (or maybe even a small multiple of that),
  313. it would be much faster.
  314. Another possible reason is that files don't always have the same path, for
  315. example if you mount a filesystem without stable mount points for each backup.
  316. If the directory where you mount a filesystem is different every time,
  317. |project_name| assume they are different files.
  318. Is there a way to limit bandwidth with |project_name|?
  319. ------------------------------------------------------
  320. There is no command line option to limit bandwidth with |project_name|, but
  321. bandwidth limiting can be accomplished with pipeviewer_:
  322. Create a wrapper script: /usr/local/bin/pv-wrapper ::
  323. #!/bin/bash
  324. ## -q, --quiet do not output any transfer information at all
  325. ## -L, --rate-limit RATE limit transfer to RATE bytes per second
  326. export RATE=307200
  327. pv -q -L $RATE | "$@"
  328. Add BORG_RSH environment variable to use pipeviewer wrapper script with ssh. ::
  329. export BORG_RSH='/usr/local/bin/pv-wrapper ssh'
  330. Now |project_name| will be bandwidth limited. Nice thing about pv is that you can change rate-limit on the fly: ::
  331. pv -R $(pidof pv) -L 102400
  332. .. _pipeviewer: http://www.ivarch.com/programs/pv.shtml
  333. I am having troubles with some network/FUSE/special filesystem, why?
  334. --------------------------------------------------------------------
  335. |project_name| is doing nothing special in the filesystem, it only uses very
  336. common and compatible operations (even the locking is just "mkdir").
  337. So, if you are encountering issues like slowness, corruption or malfunction
  338. when using a specific filesystem, please try if you can reproduce the issues
  339. with a local (non-network) and proven filesystem (like ext4 on Linux).
  340. If you can't reproduce the issue then, you maybe have found an issue within
  341. the filesystem code you used (not with |project_name|). For this case, it is
  342. recommended that you talk to the developers / support of the network fs and
  343. maybe open an issue in their issue tracker. Do not file an issue in the
  344. |project_name| issue tracker.
  345. If you can reproduce the issue with the proven filesystem, please file an
  346. issue in the |project_name| issue tracker about that.
  347. Requirements for the borg single-file binary, esp. (g)libc?
  348. -----------------------------------------------------------
  349. We try to build the binary on old, but still supported systems - to keep the
  350. minimum requirement for the (g)libc low. The (g)libc can't be bundled into
  351. the binary as it needs to fit your kernel and OS, but Python and all other
  352. required libraries will be bundled into the binary.
  353. If your system fulfills the minimum (g)libc requirement (see the README that
  354. is released with the binary), there should be no problem. If you are slightly
  355. below the required version, maybe just try. Due to the dynamic loading (or not
  356. loading) of some shared libraries, it might still work depending on what
  357. libraries are actually loaded and used.
  358. In the borg git repository, there is scripts/glibc_check.py that can determine
  359. (based on the symbols' versions they want to link to) whether a set of given
  360. (Linux) binaries works with a given glibc version.
  361. Why was Borg forked from Attic?
  362. -------------------------------
  363. Borg was created in May 2015 in response to the difficulty of getting new
  364. code or larger changes incorporated into Attic and establishing a bigger
  365. developer community / more open development.
  366. More details can be found in `ticket 217
  367. <https://github.com/jborg/attic/issues/217>`_ that led to the fork.
  368. Borg intends to be:
  369. * simple:
  370. * as simple as possible, but no simpler
  371. * do the right thing by default, but offer options
  372. * open:
  373. * welcome feature requests
  374. * accept pull requests of good quality and coding style
  375. * give feedback on PRs that can't be accepted "as is"
  376. * discuss openly, don't work in the dark
  377. * changing:
  378. * Borg is not compatible with Attic
  379. * do not break compatibility accidentally, without a good reason
  380. or without warning. allow compatibility breaking for other cases.
  381. * if major version number changes, it may have incompatible changes
  382. What are the differences between Attic and Borg?
  383. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  384. Borg is a fork of `Attic`_ and maintained by "`The Borg collective`_".
  385. .. _Attic: https://github.com/jborg/attic
  386. .. _The Borg collective: https://borgbackup.readthedocs.org/en/latest/authors.html
  387. Here's a (incomplete) list of some major changes:
  388. * more open, faster paced development (see `issue #1 <https://github.com/borgbackup/borg/issues/1>`_)
  389. * lots of attic issues fixed (see `issue #5 <https://github.com/borgbackup/borg/issues/5>`_)
  390. * less chunk management overhead (less memory and disk usage for chunks index)
  391. * faster remote cache resync (useful when backing up multiple machines into same repo)
  392. * compression: no, lz4, zlib or lzma compression, adjustable compression levels
  393. * repokey replaces problematic passphrase mode (you can't change the passphrase nor the pbkdf2 iteration count in "passphrase" mode)
  394. * simple sparse file support, great for virtual machine disk files
  395. * can read special files (e.g. block devices) or from stdin, write to stdout
  396. * mkdir-based locking is more compatible than attic's posix locking
  397. * uses fadvise to not spoil / blow up the fs cache
  398. * better error messages / exception handling
  399. * better logging, screen output, progress indication
  400. * tested on misc. Linux systems, 32 and 64bit, FreeBSD, OpenBSD, NetBSD, Mac OS X
  401. Please read the `ChangeLog`_ (or ``docs/changes.rst`` in the source distribution) for more
  402. information.
  403. Borg is not compatible with original attic (but there is a one-way conversion).